Privacy Policy
Effective Date: January 1, 2026
VYLARA LABS INC (“Vylara,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in connection with our website and services.
This Privacy Policy is intended to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable U.S. privacy principles where relevant.
By accessing or using our website, you consent to the collection, use, and disclosure of personal information as described in this Policy.
1. Scope of This Policy
This Privacy Policy applies to personal information collected through:
- Our website;
- Communications with us by email or other electronic means;
- Transactions or inquiries related to our products and services.
This Policy does not apply to third-party websites or services that may be linked from our website.
2. Personal Information We Collect
We may collect the following types of personal information, depending on how you interact with us:
a. Information You Provide Directly
- Name
- Email address
- Billing or shipping details
- Payment-related information (processed through third-party services)
- Communications or inquiries you submit to us
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and operating system
- Referring URLs
- Pages viewed and time spent on the site
- Device identifiers
This information is used primarily for security, analytics, and site performance purposes.
3. Purposes for Collecting Personal Information
We collect and use personal information for the following purposes:
- To process orders and payments;
- To respond to inquiries or provide customer support;
- To communicate regarding orders, updates, or changes to our services;
- To operate, maintain, and improve our website;
- To comply with legal, regulatory, and contractual obligations;
- To prevent fraud, misuse, or unauthorized access.
We do not collect personal information for purposes unrelated to our business operations.
4. Consent
By providing personal information to us, you consent to its collection, use, and disclosure in accordance with this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below. Withdrawal of consent may affect our ability to provide services or process transactions.
5. Disclosure of Personal Information
We do not sell, rent, or trade personal information.
We may disclose personal information in the following circumstances:
- To service providers or agents who perform functions on our behalf (such as payment processing, logistics, website hosting, or customer support);
- Where required by law, regulation, court order, or governmental authority;
- To protect our rights, property, or safety, or that of our users or others;
- In connection with a corporate transaction such as a merger, sale, or restructuring.
All service providers are required to protect personal information in a manner consistent with this Policy.
6. International Data Transfers
Personal information may be stored or processed outside of Canada, including in jurisdictions where privacy laws may differ from those in Canada.
Where personal information is transferred outside Canada, we take reasonable steps to ensure it is protected through contractual or other appropriate safeguards, consistent with applicable laws.
7. Safeguards and Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
Despite these measures, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
When personal information is no longer required, it is securely destroyed or anonymized.
9. Access, Correction, and Accountability
You have the right to:
- Request access to your personal information;
- Request correction of inaccurate or incomplete information;
- Inquire about our privacy practices.
Requests may be subject to identity verification and legal limitations.
10. Cookies and Analytics
Our website may use cookies or similar technologies to enhance functionality, analyze usage, and improve user experience.
You may adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.
11. Children’s Privacy
Our website and services are not intended for individuals under the age of 21. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
Revised versions will be posted on our website with an updated effective date. Continued use of the website constitutes acceptance of the updated Policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:
VYLARA LABS INC
Email: info@vylara.com
